SHIPPING & RETURNS
SHIPPING POLICY
We are pleased to offer reliable and efficient shipping services to ensure your order reaches you in a timely manner. Our dedicated team works diligently to process and dispatch orders as quickly as possible. Once your order is confirmed, you can expect it to be shipped within 5 business days. We partner with reputable shipping carriers to provide secure and trackable delivery to your specified address.
For domestic orders, please allow approximately 5 days for delivery. International orders may take longer, depending on the destination and customs processing times. Please note that any additional customs duties or taxes imposed by the destination country are the responsibility of the customer.
We strive to keep our shipping costs reasonable and transparent. You can view the shipping fees at the checkout before completing your purchase. We also offer free shipping on orders exceeding a certain amount, as specified on our website.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you may return it within 30 days of receiving the product. To initiate a return, please contact our customer service team at Stunted.tm@gmail.com or 6095983904 to obtain a Return Authorization (RA) number.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please include the RA number on the outside of the package when returning the product. Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
Once we receive the returned item and inspect it, we will process the refund or exchange promptly. Refunds will be issued to the original payment method.
Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon arrival.
If you have any questions or concerns about our shipping or return policies, feel free to reach out to our customer service team. We appreciate your trust in our products and strive to provide excellent service throughout your shopping experience.